Order Management & COD Operations
Track order life-cycles, confirm pending COD phone verifications, generate manual payment links, and dispatch orders.
1 COD Order Require Telephonic Verification
Standard operating policy: Call customer within 4 hours to verify address and intent, or offer instant ₹50 discount via Razorpay Prepayment Link to convert to prepaid and eliminate RTO risk.
Payment:
| Order / Date | Customer & Destination | Items / Bangles | Amount & Mode | Status | Operational Actions |
|---|---|---|---|---|---|
| JMD-2026-0010405:26 AM · 10/13/2026 | Meenakshi Sundaram +91 98201 44521 Mumbai, Maharashtra (27) |  Rajwadi Kundan Bridal Chooda SetSize 2.4 · Qty 1 · JMD-KUN-001-24  Firozabad Crystal Cut Ruby Red Glass BanglesSize 2.4 · Qty 1 · JMD-GLS-002-24 | ₹5,398 PREPAID (Razorpay) | Confirmed | |
| JMD-2026-0010305:10 AM · 10/13/2026 | Pooja Agarwal +91 98310 99823 Kolkata, West Bengal (19) |  Banarasi Gulabi Meenakari Lotus Flower KadaSize 2.6 · Qty 1 · JMD-MEE-004-26 | ₹1,748 COD (Unverified) | COD Unverified | |
| JMD-2026-0010204:00 AM · 10/13/2026 | Dr. Ananya Rao +91 94480 12093 Bengaluru, Karnataka (29) |  Jaipur Gulabi City Handcrafted Lac Kada PairSize 2.4 · Qty 1 · JMD-LAC-003-24 Royal Velvet Silk Thread Embroidered BanglesSize 2.4 · Qty 1 · JMD-VEL-006-24 | ₹1,484 PREPAID (Razorpay) | Packed | |
| JMD-2026-0010101:50 AM · 10/13/2026 | Simran Kaur +91 98140 77124 Ludhiana, Punjab (03) | Rajwadi Kundan Bridal Chooda SetSize 2.6 · Qty 1 · JMD-KUN-001-26 | ₹4,499 PREPAID (Razorpay) | ShippedBlueDart Express Air · BD884920119 | |
| JMD-2026-0009909:40 AM · 10/12/2026 | Kavita Sharma +91 94140 33281 Jaipur, Rajasthan (08) | Firozabad Crystal Cut Ruby Red Glass BanglesSize 2.6 · Qty 2 · JMD-GLS-002-26 | ₹847 COD (Verified) | NDR Action Req.Delhivery Surface · DEL994100284 |